Patience and transparency

I had a great experience purchasing our new car from Felix at Spinelli Lexus Pointe-Claire. Felix was very respectful, professional, and always available to answer my questions. He was also very patient in preparing different pricing scenarios so I could compare options and make the best decision.

At one point there was a small misunderstanding regarding a detail in the deal, but Felix handled it quickly and professionally. The management team, Mr. Henry and Jimmy, also stepped in and resolved the issue right away.

Overall, it was a very pleasant and smooth experience. I definitely recommend this dealership, and I highly recommend working with Felix if you’re looking for a professional and respectful salesperson.